Last Updated: 02/12/25 (dd/mm/yy)


This Privacy Policy explains how we collect, use, disclose, and protect personal information when providing attic insulation, mold remediation, and related home services in New Brunswick, Canada.


We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial requirements.


By using our website or submitting your information through our forms, you consent to this policy.


1. Information We Collect


We collect personal information in the following ways:


Information You Provide

  • Name
  • Email address
  • Phone number
  • Service address
  • Details about your attic, insulation, or mold concerns
  • Form submissions (e.g., “Get a Quote”)

Automatic Website Data

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies or similar tracking tools

Service-Related Information

  • Inspection details
  • Photos or documentation you provide
  • Project notes needed to complete your service


2. How We Use Your Information


We use your information to:

  • Provide quotes and schedule appointments
  • Deliver attic insulation and mold remediation services
  • Communicate with you about bookings or questions
  • Improve our website and advertising performance
  • Send service reminders or follow-ups
  • Maintain business records and comply with Canadian standards

We do not sell or rent your information to third parties.


3. Consent


By submitting your information online or by phone, you give us consent to collect and use it for the purposes listed in this policy.


You may withdraw consent at any time, subject to legal or contractual restrictions.


4. Disclosure of Information


We may share personal information only when necessary:

  • With trusted service providers (e.g., CRM, email or SMS systems)
  • With technicians performing your service
  • When required by law, safety, or regulatory authorities

All third-party providers must meet PIPEDA privacy standards.


5. How We Protect Your Information


We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.


Only authorized staff and service providers have access.


6. Cookies & Tracking


Our website may use cookies or tracking tools (e.g., analytics, advertising pixels) to:

  • Improve website performance
  • Measure ad effectiveness
  • Personalize user experience

You may disable cookies through your browser settings.


7. Access & Correction


You may request access to your personal information or ask for corrections if it is inaccurate or incomplete.


We will respond in accordance with PIPEDA timelines.


8. Data Retention


We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal and accounting requirements
  • Resolve disputes

When no longer needed, information is securely deleted.


9. Minors


We do not intentionally collect personal information from minors without the consent of a parent or legal guardian.

If such information is discovered, we will delete it promptly.


10. Contact Us


If you have questions, concerns, or requests regarding this Privacy Policy, please contact us.